# About RatingFlow

> RatingFlow was born from a simple observation: businesses lose good reviews every day because happy customers forget to leave them, while unhappy customers rush to Google. We built a smarter way.

## Our story

In 2025, we noticed a pattern. Business owners were frustrated: they'd provide great service, but their Google ratings didn't reflect it. Meanwhile, one bad experience would result in a scathing 1-star review.

The problem wasn't the businesses, it was the system. Happy customers forget to leave reviews. Unhappy ones are motivated to warn others. The result is ratings that don't represent reality.

We built RatingFlow to fix this — a simple funnel that captures feedback from everyone, but routes it intelligently. Happy customers get a gentle nudge to Google. Unhappy ones get a private channel to share concerns.

## By the numbers

| | |
| --- | --- |
| Years industry experience | 10+ |
| Automated | 100% |
| Countries served | 180+ |
| Setup time | Under 2 minutes |

## What we value

- **Simplicity** — Complex problems deserve simple solutions. We build tools that are easy to set up and use.
- **Customer first** — Every feature we build starts with a customer need. Your feedback shapes our roadmap.
- **Fair pricing** — One-time payment, no subscriptions. We believe great tools should be accessible to all.
- **Speed** — Fast loading, quick setup, instant results. We respect your time.

## Related

- [Contact](https://ratingflow.co/contact)
- [Pricing](https://ratingflow.co/pricing)
- [Features](https://ratingflow.co/features)