# RatingFlow Features

> Multi-language support, QR codes, custom branding, analytics, and more. Everything you need to collect, route, and analyze customer reviews.

## Review Collection

- **Smart Rating Threshold** — Automatically route 4-5 star reviews to Google. Keep 1-3 star feedback private for resolution.
- **Custom Form Fields** — Add your own questions like "How did you hear about us?" or ask for email, phone number, or address.
- **Spam Protection** — Cloudflare Turnstile blocks bots. Rate limiting prevents abuse. Your data stays clean.

## Customization

- **Custom Branding** — Add your logo, choose colours, and customize messages. Your brand, your experience.
- **QR Code Generator** — Create QR codes for tables, receipts, and business cards. Easy to print and share.
- **Custom Short URLs** — Get a memorable URL like gglr.me/your-business. Easy to share and remember.

## Analytics & Insights

- **Analytics Dashboard** — See exactly what customers think. Track conversion rates, average ratings, and trends.
- **Email Notifications** — Get instant alerts for new reviews. Set up digests for low ratings requiring attention.
- **Export & Reports** — Export reviews to CSV. Generate reports for meetings or presentations.

## Global & Technical

- **Multi-Language Support** — Collect reviews in any language using the customizable review page.
- **Mobile Optimized** — Finger-friendly star ratings, fast loading, responsive design on any device.
- **Instant Setup** — Paste your Google Business URL, customize colours, and start collecting reviews in minutes.

## Integrations

- **Google Analytics** — Track funnel performance
- **Facebook Pixel** — Retarget reviewers
- **Webhooks** — Send your reviews anywhere

## Related

- [How It Works](https://ratingflow.co/how-it-works)
- [Pricing](https://ratingflow.co/pricing)
- [Use Cases](https://ratingflow.co/use-cases)