How to Share Your Review Link via Text and Email

You don't always need a QR code. Sharing your review link directly via text message or email can be just as effective. Here's how to do it right.

Finding Your Review Link

Your review link is available in several places throughout your dashboard:

On your main dashboard, each business card shows your review link with a copy button.

At the top of any business page, your review link is displayed with a copy icon.

On the QR Code page, your review link appears below the QR code preview.

Your link looks something like: gglr.me/your-business or a random string like gglr.me/abc123 if you didn't create a custom slug.

Sharing via Text Message

Text messages have very high open rates, making them one of the most effective ways to collect reviews. Here's how to do it:

Step 1: Copy your review link by clicking the copy icon next to it in your dashboard.

Step 2: Open your phone's messaging app and create a new message to your customer.

Step 3: Write a friendly message and paste your link. Keep it short and personal.

Text Message Templates

Here are some effective text message templates you can copy and customize:

Post-Service: Hi [Name]! Thanks for visiting [Business Name] today. We'd love to hear about your experience: [your-link]

Follow-Up: Hey [Name]! Hope you're enjoying your [product/service]. Would you mind sharing your experience? [your-link] Thanks!

Simple and Direct: Hi! If you have a moment, we'd appreciate your feedback on your recent visit: [your-link] Thank you!

Personal Touch: Hi [Name], it was great seeing you today! Your feedback means a lot to us: [your-link]

Best Practices for Text Messages

Timing: Send within 24 hours of the transaction or service while the experience is fresh. Don't wait a week.

Personalization: Use the customer's name if you have it. Mention something specific about their visit or purchase.

Be Brief: Keep your message under 160 characters if possible. People skim texts quickly.

Don't Pressure: Never beg for 5 stars or pressure customers. Simply ask for honest feedback.

Get Permission: Only text customers who have given you their phone number for this purpose. Respect privacy laws.

Include Opt-Out: For bulk messages, include 'Reply STOP to opt out' to comply with regulations.

Sharing via Email

Email is great for following up after a purchase or service. You can include more detail than in a text message:

Step 1: Copy your review link from your dashboard.

Step 2: Compose an email to your customer.

Step 3: Make your link clickable by hyperlinking it to text like 'Share Your Feedback' or 'Leave a Review'.

Email Templates

Basic Template: Subject: How was your experience at [Business Name]? Body: Hi [Name], Thank you for choosing [Business Name]! We hope you had a great experience. If you have a minute, we'd love to hear your feedback. [Share Your Feedback - link to your review link] Your input helps us improve and helps others discover us. Thank you! [Your Name] [Business Name]

Post-Purchase: Subject: Thanks for your purchase! Body: Hi [Name], Thanks for purchasing [product/service] from us! We hope you're enjoying it. We'd appreciate it if you could take a moment to share your experience: [Leave a Review - link] This helps us serve you and others better. Best regards, [Your Name]

Best Practices for Emails

Clear Subject Line: Make it obvious what the email is about. Don't use misleading subjects.

Make Link Obvious: Use a button or clearly hyperlinked text. Don't hide your review link in a wall of text.

Keep It Short: People skim emails. Get to the point quickly.

Professional Formatting: Use proper grammar, spacing, and your business email signature.

Mobile-Friendly: Most people read emails on phones. Keep paragraphs short and use clear buttons.

Adding to Email Signature

Add your review link to your email signature so every email you send includes it. This is a passive way to collect reviews from all your email communications. In your email signature, add a line like: 'Love working with us? Share your experience!' and link it to your review page. Keep the text subtle and professional so it doesn't overpower your signature.

When to Use Text vs Email

Use Text: For immediate follow-up same day or next day, for casual businesses, for younger demographics, when you need a quick response.

Use Email: For professional services, for detailed follow-ups, when you want to include more information or images, for B2B businesses, when customers prefer email.

Best of Both: Use both! Send a text 24 hours after service, then follow up with an email 3-5 days later if they haven't responded. Don't be pushy, just give them multiple opportunities.