How can we help?
Browse categories below to find answers to common questions.
Getting Started
Everything you need to start using RatingFlow
Quick Start Guide
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How to Create Your Account
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How to Add Your First Business
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Understanding Your Dashboard
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What is the Rating Threshold and How Does It Work?
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Business Management
Add, edit, and manage your businesses
How to Add Multiple Businesses
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How to Edit Business Information
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How to Pause or Activate Your Review Funnel
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How to Delete a Business
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Understanding Business Seats and Volume Discounts
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How to Switch Between Multiple Businesses
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Customization
Personalize your review funnel appearance and behavior
How to Customize Your Review Funnel Colors
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How to Customize Your Welcome Message
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How to Add Custom Form Fields
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How to Customize Thank You Messages
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How to Show or Hide Your Business Logo
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How to Customize the Review Text Field
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How to Customize Your Submit Button
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QR Codes and Sharing
Generate QR codes and share your review link
How to Generate Your QR Code
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Best Practices for QR Code Placement
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How to Print QR Codes Effectively
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How to Share Your Review Link via Text and Email
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QR Code Not Scanning - Troubleshooting Guide
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Reviews Management
View, respond to, and manage customer reviews
Analytics and Insights
Understand your review performance and metrics
Integrations
Connect third-party services like Google Analytics and Facebook Pixel
Billing and Subscriptions
Manage your subscription, seats, and payments