How to Add Additional Business Seats
If you need to manage reviews for multiple businesses or locations, you can easily add additional business seats to your account. Here's how.
When You Need Additional Seats
You should add a new business seat when:
You open a new location or branch of your business. Each physical location needs its own review funnel and Google Business Profile integration.
You acquire or start a new business under a different brand. Even if you own both, different brands should have separate review pages.
You manage reviews for multiple clients. Agencies or consultants managing several businesses need one seat per client.
You operate franchises. Each franchise location gets its own seat with independent branding and settings.
You have distinct departments or divisions that need separate review collection. For example, a hospital might have one seat for the main facility and separate seats for specialty clinics.
How to Purchase Additional Seats
Adding business seats is simple:
Step 1: Log in to your RatingFlow dashboard.
Step 2: Click on your account name or profile icon in the top right corner.
Step 3: Select Billing or Account Settings from the dropdown menu.
Step 4: Look for the Business Seats section. You'll see how many seats you currently have and an option to Add More Seats.
Step 5: Click Add More Seats or Purchase Additional Seats.
Step 6: Choose how many seats you want to add. You can buy one seat at a time or multiple seats at once.
Step 7: Review the pricing. If you're buying multiple seats, any applicable volume discounts will be automatically applied and displayed.
Step 8: Click Proceed to Checkout or Continue to Payment.
Step 9: Enter your payment information and complete the purchase.
Your new seats will be available immediately after payment is processed.
Pricing for Additional Seats
Each additional business seat costs $47 as a one-time payment. Like your initial purchase, this is lifetime access with no recurring fees.
If you purchase multiple seats at once, you may qualify for volume discounts which reduce the per-seat price. The discount tiers are automatically calculated based on your total number of seats.
Using Your New Seats
Once you've purchased additional seats, you can immediately create new businesses:
Step 1: Go to your main dashboard.
Step 2: Click the Add New Business button or plus icon.
Step 3: Enter your new business information including name, Google Business Profile URL, and other details.
Step 4: Customize the review page for this business with its own branding, colors, and messages.
Step 5: Generate QR codes and start collecting reviews.
Each business seat operates independently with its own settings, analytics, and review data.
Managing Multiple Businesses
With multiple business seats, you can easily switch between businesses using the dropdown menu in the sidebar. All your businesses are accessible from one account, making it simple to manage reviews across multiple locations.
Each business has its own dashboard showing its specific reviews, analytics, and settings. You don't have to log out or switch accounts to manage different locations.
Volume Discount Examples
Here's how volume discounts work in practice:
Example 1: You have 1 seat and buy 4 more for 5 total. You qualify for the 10 percent discount on those 4 additional seats.
Example 2: You have 8 seats and buy 2 more for 10 total. You now qualify for the 15 percent discount tier, and the discount applies to those 2 new seats.
Example 3: You're starting fresh and buy 20 seats at once. You qualify for the 20 percent discount on all additional seats beyond the first one.
The system automatically calculates and applies the appropriate discount based on your total seat count.
Buying More Seats Later
You can add more seats at any time. There's no deadline or limitation. Whether you need another seat next week or next year, the process is the same.
Your account grows with your business. Start with one seat and add more as you expand. There's no pressure to buy seats you don't need yet.
Payment Receipt
After purchasing additional seats, you'll receive an email receipt with your payment details. This serves as your invoice and proof of purchase. Keep this for your records.
You can also access your purchase history in the Billing section of your account settings.
Transferring or Removing Seats
Business seats cannot be transferred to other accounts or refunded individually. However, if you close a business or no longer need a seat, you can delete that business from your account and use the seat for a different business later.
Your seats remain with your account indefinitely. Even if you're not actively using all of them, they're available whenever you need them.
Support for Large Accounts
If you need to purchase a large number of seats, such as 50 or more, or if you're an enterprise or franchise with special requirements, contact our support team before purchasing. We can discuss custom arrangements, bulk discounts beyond the standard tiers, and any specific needs you have for managing a large number of locations.
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